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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,577 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by category

      4.3

      Compensation and benefits

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.5

      Senior management

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      2.0
      Mar 20, 2019

      Not the same company I joined 7 years ago unfortunately

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Market leader. Great value and product set. Inspiring vision from CEO(s).

      Cons

      Middle management are unfortunately more concerned with moving up the value chain than their customers and employees. A lot of politicking and backstabbing. No longer a meritocracy. High attrition of top performing Managers and Account Executives due to the above. Middle management out of touch with the frontline challenges. Pay is materially below the market average and competitors locally. Territories are too small for a high % of Account Executives to make money leading to high churn.

      avatar
      Salesforce Response
      7y
      Thank you for taking the time to leave your review. We're sorry to see you're no longer with the company after having been with us for quite some time. We'd like to look into your experience further. Even though you've left, we'd appreciate it if you could please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com so that we can work to improve.
      2.0
      Jan 24, 2019

      "Equality" is a marketing tool, minority employees lack any real opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -benefits -office environment and amenities -parties have a ton of budget -you can skate by doing the bare minimum

      Cons

      -Maybe well intentioned initially but equality at Salesforce is facade to hide the injustices that frequently take place -The Chief Equality Officer has been with the company for 2.5 years yet the stats are the same, 63.17% white/ 2.79% black is unacceptable -However the more important stat should be how many diverse/ POCs leave the company as the culture is not truly inclusive and opportunity is not equal -Perhaps the stats should drill down further and show the percentage of white leaders at the company -Equality awards are a ploy and PR stunt -Diverse employees are used as marketing tools to hide the true makeup of the company, it degrading

      avatar
      Salesforce Response
      7y
      We take the concerns you raise seriously. At Salesforce, we're very intentional about creating workplaces that reflect the diverse communities we serve. We know there is much work to be done, but we are encouraged by the progress we've made together. You can read more about our latest diversity stats and programs here: https://www.salesforce.com/blog/2018/12/salesforce-equality-annual-update. We are interested to hear more about your experience. Could you please provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us to directly address the concerns you raised in your review. Thank you for helping us improve!
      2.0
      Jul 31, 2018

      A political fiefdom with more social adjudication than engineering

      Security engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Easy performance evaluations; work-life balance in favor of the employee. - Free barista made coffee is pretty decent - Good growth, business acumen of the executives is strong

      Cons

      - Very little technical innovation (large monolithic Java code bases, decades of technical debt) - The executive has little visibility over business units, leading some (see: Security) to have an absolutely atrocious, toxic culture - Performance evaluation is entirely opaque, no published process for progression, employee success (aka human resources) are extremely opaque - Company values are largely public fanfare, not enacted internally (see above re: HR) - Don't have diverse political opinions if you want to work here (lean hard to the left)

      Viewing 289 - 291 of 22,577 Reviews
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