Salesforce reviews

4.0

79% would recommend to a friend

(22,561 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jun 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Having SF on your resume...

Cons

If you want to be micromanaged and judged like you were back in high school (boys clubs, popularity contests etc.) then this is the place for you. SF knows there is a line of ppl waiting to work there so you will not have any support (outside of trailhead courses) and you will be treated solely as a number.

1.0
Dec 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, Free snacks

Cons

I was with Salesforce for a year. When I started I was made a lot of promises regarding the territories being fair within the team. However, once I got my territory and saw how it was compared to other territories across the team, I realized that 80% of the territories in any given team are bad. Only 20% of the accounts/territories are good and in which the sales people make money. And Management knows this. So if you are an Account Executive aligned well with Management, you are set. However, if you are like the 80% of the account executives, your fate is NOT in your hands as you will get bad accounts. They know this. The management's objective at least in the Toronto office is to only have 20% of the people make their #. They dont want anyone to be 200% of their #. They expect 80% of the reps to miss their #. The territories are extremely disparate. There's a lot of partiality in who gets what accounts. Be very careful when you join as an AE. For other roles like Marketing, Ops etc I've heard its a good place to work. However, for Sales its just like any other company. Dont fall for their lies when they tell you that the territories are fair. To give you a specific example, in the Toronto office there is one person who has 10 president's clubs. He makes a lot of money and his manager and his manager's manager are as expected totally aligned. He is a good rep. However, so are others on the team. However since he has always had the best territory the makes club every single year. Its ridiculous. If you've been in sales for a while, and comes across an environment where ONE person has made club 10 times and every one else has made club 1-2 times in the last 10 years, what would you conclude. The territories are uneven. The management is inept. For example this is the first company that I've come across where the Sales Manager's quota is not aligned with the team. For example in a team of 10 sales reps which a quota of $1M each, the manager doesnt have a $10M quota. His/her quota is way less than that. So even if the team misses their #, the manager makes his/her #. I had never seen that in my sales career. So to get promoted to a manager's role, you need to be connected to the right people. Be very careful in joining this company. For Sales its not as advertised. For other roles it might be different.

3.0
Nov 27, 2019

Times have changed

Recommend
CEO approval
Business Outlook

Pros

Great people, you'll find support in places you would have never imagined.

Cons

Commissions have taken a big hit. Over the years if I sold 100k in one month I would have made 10-15k. Now you're looking at 2-3k. OTE is something you could have easily blown away, now you'll find fewer than 10% of people hit their OTE.

Viewing 208 - 210 of 22,561 Reviews

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