Salesforce reviews

4.0

79% would recommend to a friend

(22,547 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Dec 30, 2019
Recommend
CEO approval
Business Outlook

Pros

On one hand, there are some great colleagues and amazing leaders that work there. The pay is pretty decent for the market, and generally speaking in a lot of teams you can expect good work-life balance.

Cons

On the other end, there are some incredibly toxic and incompetent leaders who seem to have the top leadership in their pocket, and so they make everyone else miserable. My department suffered a lot because of such a leader. It didn’t just impact people, but also the business bottom line. And the company is losing money because of that leader. I have seen other reviews, where some HR person responds empathetically and encourages people to come forward to them “so that your concerns can be addressed”. Please don’t do that. I have gone to that very person before I left the company, with mountains of documentation regarding the dysfunction, and the absolute disregard for ethical concerns. They flat out refused to take action, even after acknowledging that very serious mistakes were happening. They went on record to say that since nothing could be proven in a court of law, they “don’t need” to do a thing - so much for “Ohana”. Not just that, they didn’t keep my complaint anonymous, and the very people who I was complaining against, now had all power to openly punish me. The top leadership is very much aware of this department and it’s troubles. They do nothing. At the same time they keep talking about how other FAANG companies are such awful places to work, while ignoring their own backyard. If I had any time to waste, I would make my experience public and let public opinion decide if Salesforce walks the walk. I lucked out that I saw the true side of this company and how they dealt with issues. I was considered a great performer, and had no trouble finding another job with a higher scope of responsibility - so it’s completely not my loss to have had to leave Salesforce.

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Salesforce Response
6y
Thank you for taking the time to leave this review. Your feedback contains some serious allegations and we'd like to look into this further. We would appreciate if you could take a moment to anonymously reach out to our third-party provider, Ethicspoint, at http://www.salesforce.ethicspoint.com to provide more details so we can investigate.
1.0
May 21, 2019

Welcome to Oracle!

Recommend
CEO approval
Business Outlook

Pros

benefits, nice work spaces/offices, decent reputation in marketplace

Cons

the management stinks, lot's of 1-2 year managers that offer no value. It's all about metrics and pipeline generation, less that 20% will achieve their number, it's all about luck and nepotism. If you've made money in your career and want to continue making money, keep looking, most sales reps leave in >2 years. I hated working for Salesforce, too many ego's and you will spend way to much time on selling internally and appeasing others.

2.0
Jul 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice office facilities, not bad benefits Good CRM product, and well recognized brand Decent pay

Cons

The "best place to work for" and "ohana culture" may be true for other countries or departments, but a big lie in Singapore Sales Development team. The management team is unreasonbale and sometimes even rude. The worst part is the politics. Because of that, more team members spend most of their time making their managers and director happy so that they can steal other people's effort instead of working on their own without being penalized.

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Salesforce Response
7y
Thank you for your feedback. The behaviors you've described are contrary to our values. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Working together, we can ensure Salesforce remains a great place to work for everyone.
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