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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,541 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by category

      4.3

      Compensation and benefits

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.5

      Senior management

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      1.0
      Jan 25, 2020

      Biased, Bureaucratic, Hypocritical And Sometimes Toxic

      Product marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office spaces (if in a hub location), nice in office perks, volunteer in community culture, company is growing

      Cons

      Wolf in sheep's clothing reality with rampant racial bias across multiple levels of leadership backed up by Employee Services (which is HR at Salesforce). Answers to any issue is token meetings, followed at best with radio silence and patronized listening, and worst by outright retaliation costing people promotions, raises, bonuses, stock, and their reputation. The cult mentality of telling employees and the community you are racially progressive while appropriating Hawaiian culture, happily doing business with those directly harming vulnerable immigrants, and supporting white leaders who continually overlook and attack their higher performing POC subordinates, is horrendous.

      avatar
      Salesforce Response
      6y
      Racial bias is not tolerated at Salesforce and is completely contrary to our values. The behaviors you've described are very concerning, and we're taking this situation seriously. As soon as you can, could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Regarding your comment about appropriation - we have made the decision to move away from our use of Hawaiian terminology while preserving a few key terms core to our company’s philosophy and culture. You can refer to Tony Prophet's Native Hawaiian Culture Update on August 8 on Chatter for more information.
      3.0
      Jul 6, 2019

      Choose your team carefully

      Member of technical staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity to work with enterprise-level software. Great benefits. Some emphasis on mindfulness and wellness (as long as it doesn't interfere with work).

      Cons

      Salesforce boasts of impressive principles and champions forward-thinking. However, there are dozens of Indianapolis-based teams operating within a shame-based culture; teams led by managers who neither lead nor manage. Leaders are supposed to inspire and support their engineers. Instead, these "leaders" ridicule and demand their teams work at an unsustainable pace until engineers change teams or leave the company altogether.

      avatar
      Salesforce Response
      6y
      Thank you for your detailed feedback. The management behaviors you've described in your review are contrary to our values, and we would like to learn more so we can better address the concerns you've raised. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
      1.0
      May 5, 2019

      Culture, People, and WLB is fake

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large office in SF, all around well known, decent compensation but no equity (not software role). I'd only recommend Salesforce if you have a family and/or want to do minimal work (or none at all) to rest & vest

      Cons

      I feel lied to. Everybody talks about the "culture" and "greatness" of Salesforce but I realized it's all a marketing illusion. Everything is political and coworkers have no sense of compassion or inclusion. People at the company are seemingly fake as well, they give off a pleasant vibe but turn around and trash talk other employees. The work is very bland and the product itself is legacy and uninteresting. There's no room for creativity and innovation at all. I don't understand how Salesforce is at the cutting edge of technology when the product itself is easily reproduced. Benefits and perks are subpar compared to other SF/Bay Area tech, no free lunch, no phone or commuter benefits.

      Viewing 127 - 129 of 22,541 Reviews
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