Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
5.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Compensation(Above Industry Standard) a).MTS - 30L - 41L b.)SMTS - 42L - 60L c.)LMTS - 60L-90L 2. Work Life Balance(Top Notch) a.)Every Month 1 Friday well being holiday on top of standard sick leaves,annual leaves,casual leaves and 15 holidays 3. Every Quarter budget for Virtual Lunches, events and Yearly gifts. 4. 60k well being reimbursement (can buy fitness equipment, badminton rackets, yoga or massage classes) 5. Easy Internal Team transfer (OOM) 6. Good contribution will get you promoted easily. 7. Quality of work depends on team and cloud. 8. Educational reimbursement of 3,50,000 per annum. 9. Medical Insurance of 7L for entire family,OPD 15k, Covid expenses 50k.

Cons

1. Some teams work is very boring, no growth at all. 2.Stock is given for first 4 years only, stock refreshers are not given to below PMTS role which is why people leave the company after 4 years. 3.Some product managers spoil the culture but nothing to do with the company culture.

1.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

1. free coffee, wow! 2. the day I left, I was so relieved.

Cons

Position being sold as a technical role, but it is not really and none of your colleague is technical, is just customer service as essentially you work with features activation and email client issues you can't fix. In your signature you are not authorised to use your contract title as engineer but you are a "Success Agent". Weird and fake Hawaii culture of "Ohana", but when is down to work you are measured for how many cases you close per day, and if there are no cases is your problem and you have to go steal cases to other teams, where is the Ohana sorry? Micromanagement to the level that you have to fill an excel each day where you specify what have you done during the day.

2.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The company has great compensation, bonuses, and amazing benefits. There are a lot of opportunities for internal mobility.

Cons

This is a sales company. They are incredibly good at selling their culture externally and internally. However, the gap between the stated culture and what happens on a day to day basis is huge. I would describe this company as ruthless rather than "Ohana". In my experience, this company has some of the worst managers in the tech industry. Like the saying goes, people don't leave their jobs, they leave their managers, and that is certainly why I left. The environment is highly political and punitive. Favoritism is rampant, and the path to promotion is completely unclear and subjective. There is very little diversity among executives, aside from their token POC who runs the Equality group. Everything this company sells as strengths - their commitment to equality and diversity, their values, their culture - is just smoke and mirrors. They talk a good talk, but they don't walk the walk.

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Salesforce Response
6y
Thank you for taking the time to leave this feedback. We know that creating a great culture is a journey and not always a perfect one. But, the culture you're describing is not at all what we want to see at Salesforce. We're interested in hearing more about your experience. Even though you've left, can you please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com to provide further details?
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