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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,541 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by category

      4.3

      Compensation and benefits

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.5

      Senior management

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      1.0
      Apr 9, 2020

      Bad culture, terrible pay, no diversity

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you leave looks good on a resume

      Cons

      Coming to Salesforce I made about 30k less than my last job and moved to a city that cost twice as much. Very few hit quota and they will not discuss the possibly of it being a lack of opportunity in the territory. As for the culture...it's not just that there's an extreme lack of diversity but also how they treat their few minorities. I've met so many people across the company in San Francisco, Toronto, Atlanta, Chicago, Denver, Boston, New York, and Dallas. Black employees everywhere have had a bad experience here. It's really changed me mentally. I'm a very sociable person but since I came to Salesforce I've been very isolated. Yes, I've spoken with our HR but even black employees that worked in HR have said they have the same gaslighting experience. It's sad because I can tell that the majority (not all but those I've reached out to for help) aren't interested in change but they continue to push their values on "equality". It's extremely triggering.

      1.0
      Jun 23, 2017

      Bad managers and bullying

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cloud trailblazer Visionary CEO and strong marketing and sales engine  Solid core product Smart people Foundation program Nice offices and perks Learning opportunities

      Cons

      This review has one star only because Salesforce on one hand celebrates Ohana as its #1 value but on the other hand it tolerates bullying Bad managers who burn people, create chaos, amplify pressure, ignore feedback on issues, do not challenge upwards, do not ensure their teams are set up for success but when things do not go to plan they resort to scapegoating and bullying. HR take side with the company and effectively protect bullies Formal grievance process is ineffective and useless Bullies/"high performers" get promoted and awarded for their behaviors Delicate situations handled by HR contractors who come and go No one senior from HR gets directly involved

      2.0
      Sep 19, 2014

      Had I wanted to work at Oracle, I would have joined Oracle

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products and technology, awesome customer base and community, good benefits A few years of success at Salesforce.com will add lots of credibility to your resume. After a few years you will be highly marketable to Salesforce partners, other SaaS companies and --if you develop Salesforce technical skills-- any company that uses Salesforce as a customer.

      Cons

      Since early 2013 there has been a massive influx of new hires --including middle and upper management-- from Oracle. This large scale migration of folks from Oracle to Salesforce means that there are teams within Salesforce where the vast majority of the management structure consist of people hired from Oracle since early 2013. In my case, ALL of the managers (director and VP level) on my team came from Oracle within the past two years. These managers hired a slew of folks into our team from Oracle. At one point, 70% of the new hires on my team came from Oracle. None of these new hires were vetted for cultural fit (because they were hired by managers who didn't understand or value the culture) and none of them competed for their jobs at Salesforce. (Ie, only one candidate was considered for each position.) When you land on a team like this one, you don't really work at Salesforce... you work at some weird bastardization of Salesforce and Oracle. You are selling Salesforce products, but you are living in the Oracle corporate culture, which sucks. The Oracle execs running these teams have not embraced the Salesforce culture and they strongly favor hiring unqualified Oracle refugees over hiring better qualified candidates coming from any other company. The degree of favoritism towards Oracle candidates is offensive. Be very careful before you even pursue a position at Salesforce. Outside of San Francisco, the corporate culture is NOTHING like the experience that Fortune magazine describes in their "best companies to work for" article about Salesforce.

      Viewing 118 - 120 of 22,541 Reviews
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