Salesforce reviews

4.0

79% would recommend to a friend

(22,581 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

1. The Salesforce Platform is actually awesome and can be integrated into just about any business in some capacity. 2. Pretty good benefits although they are pretty standard for a tech company. 3. Office snacks and drinks are good, although many tech companies offer their employees catered lunch which Salesforce doesn't. 4. There are a lot of intelligent sales people that you can learn a lot from. 5. You get more leniency on working from home the more senior the sales role you are in.

Cons

-The Salesforce recipe is to grow and split territories and squeeze every rep as much as they can. This is how they report double-digit growth every year to their investors. -You are compensated the same irrespective of the products you sell, however, management only cares about the core products you sell (Sales/Service Cloud). To the outside world this may not make sense, however, you are looked down upon and will get performance managed if you are not selling enough of these core products. I'm not a lawyer but this doesn't sound legal under Canadian labour law. -“Teacher’s Pet” Culture - Majority of reps (80%) don’t hit their quota but you can still get promoted and have your career accelerated if you play the “game” and suck up to management. -Colleagues who have been here for a while say it used to be an exciting, fun company and now it’s far more corporate and there are a lot of unhappy people in the office.

2.0
Dec 5, 2019
Recommend
CEO approval
Business Outlook

Pros

-Good pay -Good benefits -Nice office space

Cons

-No time to enjoy the perks -Lots of pressure from management who don’t take the time to figure out why teams aren’t performing -Poor work like balance -Poor support from management -Employee surveys are not anonymous

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Salesforce Response
6y
Thank you for your feedback. It's disappointing for us to hear what you have listed in your cons section, particularly in regards to not feeling as though you are getting support from management. We also certainly encourage your honest responses when answering surveys. If you feel that this has not been the case, I'd like you to reach out to your local Employee Success Business Partner to discuss this in more detail. If you would prefer to remain anonymous however, it would be appreciated if you could reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com (http://www.salesforce.ethicspoint.com/) so that we could investigate this further.
1.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Big name in the industry and you would like to think they are open to hiring skilled people.

Cons

They prefer not to hire people over 50 and do not hire people who have more experience than their own.

avatar
Salesforce Response
6y
Thank you for your review. Equality is a core value at Salesforce, and any discrimination (based on age or otherwise) is strictly prohibited. If you feel that you or someone you know has been discriminated against, we ask that this is reported immediately to your local Employee Success Business Partner or to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com so that we can investigate the matter further.
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