Salesforce reviews

4.0

79% would recommend to a friend

(22,578 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Fabulous company to work for before this year. One of the best companies to work for. Culture put people ahead of profit, and employees were loyal to the company.

Cons

Company direction has been taken over by vulture capitalists. Expect to see regular layoffs yearly going forward. Stacked ranking has been introduced (although they softened the terminology…it’s still stacked ranking.). Culture is starting to turn toxic as employees and managers jockey and backstab to avoid layoffs and pips. Risk-taking was previously rewarded even in failure…that’s unlikely to continue. Pay raises, bonuses, and stock grants have been reduced considerably and further cuts are likely to become regular occurrences. Internal bureaucracy is becoming overwhelming, slowing down development and customer support to a crawl. Management is aware of and sympathetic to the toxic changes but are powerless to do anything. Even Marc Benioff seems to be fearful of losing his title and is taking positions unthinkable even a year ago. Fast growth culture is over. It’s all about profit margin now. Ohana is dead. Company will live on but as a traditional IT company not unlike IBM or Oracle. Path to $50 billion in 3 years is unlikely.

1.0
Mar 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Salesforce experience looks great on a resume and provides good networking opportunities

Cons

Managers are just that, they are not leaders, all they are worried about is what deals are coming in. Managers also strongly played favorites on teams, and it was clearly seen when accounts would be assigned to AEs. Overload on resources so it is often hard to find out where to actually get help. AE's are often so pressed on their own numbers they don't want to stop and help their own teammates. Horrendous bro culture, a lot of AEs will do/say what they have to in order to get a deal to close, because accounts refresh every year they don't care about the downstream impacts on broken promises or poor customer experience. There is no boundary for work/life balance. Managers will call you over the holidays or late on weekends for updates on deals, they will expect you to put personal life on hold in order to hit your numbers. The company does not breed a positive culture, this is an incredibly toxic place to be.

1.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers and direct management are easy to get along with.

Cons

Mandated in-office 4 days a week with no data to prove the necessity and despite push back from employees. This comes after directly saying "Office mandates will not work" and refusing to take accountability for these past statements. Recent talk of yearly employee rankings and firing low performers despite not defining performance needed. Offices are closing and office space and perks are being removed despite the push for RTO. Layoffs occurred a month ago and we were told there would be no increase in work. My output has increased by 100% and we are not allowed to take overtime to compensate for this. The layoffs were determined at an executive level where those performing layoffs do not understand the daily job function of those that they cut. Executive leadership continuously ignore/does not seek feedback. They act as if they address concerns but simply do not acknowledge real issues and instead double down on their initial stance when given feedback.

Viewing 325 - 327 of 22,578 Reviews

Glassdoor has 26,140 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.