Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 89 reviews)); "benefits are great" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 49 reviews)); "Great people and teams all around" ((in 31 reviews)); "Everyone is always very helpful." ((in 15 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Low pay and difficult to advance" ((in 18 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

5.0

Mar 2, 2026

Amazing

Product manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

OpenTable Response

Hooray!! Thank you for taking the time to leave this review,

2.0

Feb 26, 2026

In 2026 OT decided to "quiet fire" their lowest performing employees instead of a layoff

Staff engineer

Recommend

CEO approval

Business Outlook

Pros

(Pro:) Has largely avoided layoffs in the past, but (con:) now uses "quiet firing" to do the same thing but cheaper for them.

Cons

Many staff have been there for many years which means you could easily be working with colleagues who have been working there for 5, 10, or 20 years. While this sounds good, largely, those colleagues have built ivory towers and do not like change. Because they have job security they also don't mind verbally bullying newer colleagues either privately or in meetings, etc.

OpenTable Response

Thank you for sharing your feedback. We value open and honest communication and are committed to fostering a respectful, inclusive workplace where all employees feel supported and heard. We appreciate your perspective and will continue working to strengthen collaboration, accountability, and the overall employee experience.

5.0

Feb 5, 2026

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive team, data-driven decision making, collaborative culture, good cross-functional exposure

Cons

Processes and ownership across teams aren’t always crystal clear, shifting priorities

Viewing 7 - 9 of 669 Reviews

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Jobs at OpenTable

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