OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)
avatar

Debby Soo

77% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

669 reviews
2.0
May 4, 2026

Demanding culture and lack of transparency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great passionate, and smart people - Cool company to work for with a global presence

Cons

- The company and the CEO demands 200% from everyone, openly tells us in all hands that "meeting expectations" in performance reviews is not good enough, has openly said many times "this company is not for everyone, and you're welcome to leave and that's ok" - Lack of transparency, people just disappear with no rhyme or reason - Management only looks at you if you make the most noise or talk the most in meetings, the people that actually do the work get overlooked for promotion and recognition, while others that are not directly involved are the ones that get all the credit - Got rid of random middle managers for the sake of speed and process with 0 forethought and insight into how that impacts teams - Nepotism and "hiring friends" is rampant, unqualified individuals being placed in leadership positions, resulting in headless chicken directions

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OpenTable Response
3d
Thank you for sharing your feedback. We're glad to hear you enjoyed working with our talented team and valued the opportunity to be part of a global organization. We appreciate your perspectives on leadership, communication, recognition, and organizational changes. As we continue to grow, we remain committed to improving transparency, supporting employee development, and fostering an environment where contributions are recognized and employees can do their best work. Thank you for your time with the company, and we wish you continued success in your future endeavors.
5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Intelligent people. Work life balance. Using AI so much and open to any and all new ideas to improve the company. Leadership take on feedback. Staff motivated and wanting to work for OT. Great benefits. So much moveability around the company. Really enjoying it, and not a classic tech company. Company is performing very well too which helps.

Cons

A little siloed at times between teams. No company shares.

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OpenTable Response
3d
Thank you for taking the time to share your experience. It's great to hear that you've found the team, culture, flexibility, and opportunities for growth to be rewarding, and that our focus on innovation and continuous improvement resonates with you. We also appreciate your feedback regarding collaboration across teams and will continue working to create stronger connections and alignment throughout the organization. Thank you for your partnership and for helping make our workplace a great place to grow and succeed.
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Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.