Octopus Energy reviews

4.8

97% would recommend to a friend

(1,620 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jan 20, 2026

Heatpump surveyor

Recommend
CEO approval
Business Outlook

Pros

Managing your own diary and taking pride in designing a full installation

Cons

If very busy with complicated jobs, can get stressful

3.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

free lunches each week in office

Cons

Over worked, under paid and no room for growth

avatar
Octopus Energy Response
5mo
Hi there, Thank you for your honest review. We try really hard to make the office a brilliant place to come to work for our employees, and I truly believe we do that with the lovely office space and perks like free lunches. But this all means nothing if the job itself is not satisfying and it sounds like you have some serious concerns over the actual role. To address them one by one. Firstly, if you're feeling over-worked we have loads we can do to support you with that feeling and between your manager, your OM or myself we can come up with a plan to make some adjustments to make your role more sustainable to fulfil. If you're feeling underpaid, it may be a few things. Our starting salary is benchmarked regularly in the market for similar roles, so we know we're paying a fair market rate. How people are paid beyond that is down to progression and performance, so if you're feeling underpaid its likely that you're feeling you've not been rewarded for additional responsibility. As you know, we have a very clear system for rewarding upskilling and performance with pay increases, so if either this hasn't happened or you think the renumeration should be higher for your responsibility, I'd love to chat to help give you clarity on this. Finally, I do feel we provide so much opportunity for people to grow here so don't fully agree with that sentiment, Whether thats upskilling and progressing in the numerous specialisms we have, going down the path of becoming a leader here or indeed progressing into other areas, it feels there's numerous options for people. Again, if this is something you're feeling I'd love to here why the opportunities I feel there are for progression are not something you see here. Hope this addresses your review, and thanks again for submitting. Sam Winter Head of Operations (London)
Viewing 271 - 273 of 1,620 Reviews

Glassdoor has 2,639 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.