Octopus Energy reviews

4.8

97% would recommend to a friend

(1,620 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

People are lovely and very casual environment. Can earn pay increases by specialising in certain fields instead of doing a linear path. Development is very encouraged.

Cons

Stats focused and first 6 months probation can feel very overwhelming. Once you hit a year it’s much more manageable and becomes a lot easier.

avatar
Octopus Energy Response
7mo
Hi there, Thanks for taking the time to leave your feedback, we really appreciate you doing this! I'm glad to hear that you're enjoying your work environment and that you feel encouraged to develop in your career with us. I'd love to chat more with you about the aspects of probation that you found overwhelming so that we can look to make any changes that might make improve this experience for others. Please do reach out to me on Slack if you feel comfortable doing so, or alternatively have a chat with your TL or Ops Manager if you'd rather do that. Best wishes, Lynne Higgins Head of Operations Octopus Energy
3.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Purpose-led work accelerating the energy transition; supportive managers and collaborative teams; strong product-market fit that customers actually value; good training and onboarding; flexible working and modern sales tools.

Cons

Fast-paced change can feel relentless; ambitious targets during slower seasons; occasional weekend/evening events; internal systems can be glitchy; progression and commission structures could be clearer.

3.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly bunch of people and nice environment. Free food for breakfast and lunch.

Cons

Very limited progression here, they do not offer out promotions if you are doing well, you have to present to leadership why you deserve a small pay rise. Very rigid sales process which is set in stone and micro managed. Feedback from sales to leadership isn’t acted upon, and significant changes (such as weekend working or adjustments to commission) are often communicated with little notice. This got very frustrating. 1 female team leader, the rest male. In general, it is very difficult to get your voice heard as a woman here, it is extremely male dominated unfortunately. It feels like a sinking ship for the sales team a lot of the time, which creates a very negative workplace - leadership are fighting a losing battle when they are trying to 'boost morale' sometimes. Blasting music all day when everyone is on the phone is not a good solution.

Viewing 172 - 174 of 1,620 Reviews

Glassdoor has 2,640 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.