Does Octopus Energy pay their employees well?

According to anonymously submitted Glassdoor reviews, Octopus Energy employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at Octopus Energy. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Octopus Energy?

97% of Octopus Energy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Octopus Energy 4.6 out of 5 for work life balance, 4.8 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Octopus Energy?

Energy Specialist (659) , Electrician (74) , Team Leader (54) , Software Engineer (42) , Dual Fuel Smart Meter Engineer (37) , Customer Service Representative (36) , Operations Manager (36) , Smart Meter Engineer (35) , Smart Tech Specialist (28) , Brand Ambassador (24) , Customer Service (23) , Senior Software Engineer (23) , Sales Specialist (22) , Plumber (21) , Credit Specialist (18)

What are the pros of working at Octopus Energy according to real employee reviews?

"Great people and lots of areas to expand knowledge and find the right role for you" ((in 170 reviews)); "Nice colleagues work along side you" ((in 66 reviews)); "Good work life balance here" ((in 64 reviews)); "good benefits and treats if you work from an office" ((in 49 reviews)); "Training is good everybody's really friendly" ((in 46 reviews))

What are the cons of working at Octopus Energy according to real employee reviews?

"8. Pay is low for level and quantity of work required" ((in 60 reviews)); "Low salary but thats par for the course in what are called unskilled jobs within the UK." ((in 35 reviews)); "Progression is awful" ((in 10 reviews)); "Unstructured, could be chaotic sometimes, senior management trying to do too many initiatives and ending up confusing and suffocating the juniors" ((in 7 reviews))

What are employees saying about Octopus Energy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Octopus Energy layoffs and their outlook for job security at Octopus Energy in 2026.

What are the top reviewed Octopus Energy locations?

Ascoli Piceno , Ancarano , Roma , Milano , San Benedetto del Tronto , Sant'Egidio alla Vibrata

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Octopus Energy

Octopus Energy reviews

4.8

97% would recommend to a friend

(1,608 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.6

Work/Life balance

4.6

Senior management

4.6

Compensation and benefits

4.6

Career opportunities

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,608 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 9, 2026

Decent place to work

Electrician

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus Potential to upskill COL yearly payrise Potential for overtime Company van and tools

Cons

Can be overloaded with work as the office sometimes doesnt understand how long things take Office can overpromise then the engineer will turn up on site and have to let the customer down as it might be against company policy Could be paid a bit more as some parts of the business such as ASHP electricians earn around £5k more than EV electricans even though they do the same if not less amount than us There is a points system where the more points you earn a day the more bonus' you can earn, however the bonus to earn to make it worth while is almost impossible to earn

2.0

Apr 9, 2026

Company benefits are a lie

Energy specialist

Recommend

CEO approval

Business Outlook

Pros

2 days a week wfh

Cons

They state you get unlimited holiday, you do not you only get an extra 2/3 days. You get made to work late every week for free. You only get 23 days holiday. They expect you to work constantly throughout the day and are heavy on stats and you have to let them know if you wish to leave the desk or use the bathroom and are tracked for any time left at the desk. It’s very heavy on the phones and is basically a call centre every day. I was told very different in my interview with octopus.

1.0

Apr 8, 2026

Could not recommend

Field engineer

Recommend

CEO approval

Business Outlook

Pros

Sometimes managements gaslighting is comical.

Cons

Pay, workload, communication, culture, profit over safety, customer service and quality. Wellbeing is a serious concern as the company had pushed a swath of its field employees into sickness costing millions. Instead of considering the underlying issues it promotes its treatment offerings - both causing and solving the "problem" leaving employees trapped drowning in the middle.

Viewing 133 - 135 of 1,608 Reviews

Jobs at Octopus Energy

Digital Energy Specialist

Team Leader Operations