Octopus Energy reviews

4.8

97% would recommend to a friend

(1,623 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 6, 2023

Unfortunately, a toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- good benefits: company bike, lunch discount, MVG ticket - remote working/ flexible hours - young& humble people

Cons

- no proper feedback culture in the company - team leaders don’t have any decision or empowerment - very unprofessional processes and no clear responsibilities - company is well funded but the management is not interested to empower or create a healthy working environment

avatar
Octopus Energy Response
1y
Danke, dass du dir die Zeit für dein ehrliches Feedback genommen hast. 🐙💚 Wir schätzen es sehr, wenn uns Kolleg:innen ihre Perspektiven mitteilen – denn nur so können wir wachsen und besser werden. Es freut uns, dass du einige unserer Benefits und die Flexibilität im Team positiv erlebt hast. Gleichzeitig nehmen wir deine Kritik sehr ernst. Eine offene Feedbackkultur und klare Strukturen sind für uns zentrale Bausteine, an denen wir kontinuierlich arbeiten. Auch wenn wir nicht immer perfekt sind, ist es unser Ziel, ein unterstützendes und gesundes Arbeitsumfeld zu schaffen, in dem jede:r wachsen kann. Danke, dass du Teil unserer Reise warst – wir bleiben dran, Octopus jeden Tag ein bisschen besser zu machen. Love & Power
4.0
Apr 2, 2023
Recommend
CEO approval
Business Outlook

Pros

The jump from 50 hour hospitality weeks to a 30 hour office week is insane. The company is so diverse from people with all different job backgrounds so you will feel at ease knowing the person who’s sat next to you probably shared the same trauma! I’ve met some incredible people and trust me when I say this Fridays will be your best friend again.

Cons

Please note that you have to give it your all for the first 6 months. Not for probation but because it is very learning heavy if you’ve never worked in the industry. Best way I can describe it as is like being in uni again learning a lot of information that doesn’t really sink in for the first few months then on a random Tuesday 6 months later makes complete sense. I’d give it a 7/10 on hard because there are alot of speciality’s you need to know the basics of

2.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Company has a great set of morales and ethics. Almost every individual is loving, caring and fun to be around. Pets are welcome in the office.

Cons

No overtime pay/incentive to do so. Before I left I had received several pay rises. Despite this, youre expected to work 60-100 hours/week. This meant that most weeks my hourly rate would be below £8/hour, reaching as low as £5/hour. Took on more and more responsibilities as I "progressed", for no recognition or reward. I'm about to become a student again (PhD) and my studentship pays more than my specialist L&D Site Lead role pays more than I was ever paid at Octopus. Management demand people to learn more about how to do their job, but frown upon the idea of giving people scheduled time to learn. They expect people to do it during non-work hours. Having sat in site management meetings, the management team talk more about "the teams are underperforming" as opposed to "how can we facilitate better performance" or "what are the problems our teams are facing". Management do not know how to deal with mental health. You will only progress if you're part of the cult. There is little to no progression. No benefits Don't understand staff burnout. Claim not to be about KPIs but I also witnessed a site manager say to the team leaders "if someone on your team isn't hitting 40 interactions per day, send them to me and they're gone."

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Glassdoor has 2,642 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.