Octopus Energy reviews

4.8

97% would recommend to a friend

(1,644 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, supportive managers, training was provided to me

Cons

Sometimes the jobs will take you very far from your home town

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Octopus Energy Response
11mo
Thanks for taking the time to share your thoughts on Glassdoor! We really appreciate you highlighting the good stuff like the salaries on offer, our supportive managers, and the training you have received. It's awesome to hear those things have had a positive impact. We also totally get your feedback about the travel requirements. We're always trying to find the right balance between the needs of our customers and making sure our team members are happy and have a good work-life balance. Your input is super valuable as we work to make things even better for everyone here. We're committed to creating a supportive and rewarding place to work for our whole team. Thanks again for your review and is you would like to discuss this in more detail please reach out to me at scott.brady@octopusenergy.services. Scott Brady, Head of Installations - West
1.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent office vibe in terms, such as a pool table and dart board

Cons

Constantly expecting you to go above beyond for very average pay, they started out nice then quickly turned into a toxic sales environment. Set targets for you then as soon as you hit them they move the goal post's, the commission structure moved every single month so no one knew what they would be earning from one week to the next. Promise to pass your probation if you hit certain targets then as soon as you hit them they pull you in a meeting and fire you and force you leave and don’t let you say goodbye to anyone.

4.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Work culture reasonable for working in investments Fun to be part of the broader Octopus business Colleagues nice people

Cons

Perks pretty poor Pay average or below average for the industry Profitability pressures

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Octopus Energy Response
11mo
Thank you for taking the time to share your feedback, we're really pleased to hear that you enjoyed being part of the wider Octopus community and had positive relationships with your colleagues. We’re sorry to hear that you felt the pay and perks didn’t meet expectations. We benchmark all our roles against the market to ensure fairness and consistency, and it's important to us that everyone feels recognised and rewarded. While we believe in the approach we take, we appreciate that this didn’t come across for you personally, and we’ll reflect on your feedback to see where we can improve. Thanks again for being part of the Octo family, we wish you all the very best in what’s next. Ross Jones-Davies, Talent and People Operations
Viewing 457 - 459 of 1,644 Reviews

Glassdoor has 2,671 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.