Octopus Energy reviews

4.8

97% would recommend to a friend

(1,591 total reviews)

Giorgio Tomassetti

99% approve of CEO

91% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,591 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

everyone is so kind and helpful, never feel small or stupid. really good as a first office job too

Cons

cant think of any, really enjoy working here.

avatar
Octopus Energy Response
2w
Hi there, Thanks for taking the time to leave such lovely feedback we really appreciate you doing this! I'm delighted to read that you're enjoying the job so far and that you're finding the environment to be kind and helpful as that's everything we're striving for here! Best wishes, Lynne Higgins Head of Operations Octopus Energy
5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic place to work now - some real work has gone into making the field team feeling included and heard. Could still pay us more but actually the work life balance, genuine care and leaders you get here is so much better than other places i have worked.

Cons

review cost of living more often

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training Great people. Great help when needed

Cons

Struggling to think. Can't think of any major lapses.

avatar
Octopus Energy Response
2w
Thank you so much for taking the time to share your experience! We are absolutely thrilled to read your 5-star review. Hearing that you've experienced great training and feel supported by great people is exactly what we strive for, especially during your first year as an Energy Specialist. Our frontline teams are the heart of everything Octopus, and we know that delivering outrageously good customer service starts with making sure our people have the tools and support they need to thrive. We love your advice to continue doing what you're doing, and we promise to keep pushing the boundaries to make Octopus an amazing place to work. Welcome to the team, and thank you for everything you do for our customers in Brighton!
Viewing 43 - 45 of 1,591 Reviews

Glassdoor has 2,588 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.