Octopus Energy reviews

4.8

97% would recommend to a friend

(1,641 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,641 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great offices and full access to help customers in need

Cons

Management are not trained enough to be in the role, no HR so processes have gaps, pass the book a lot

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Octopus Energy Response
11mo
Hello there, Thanks for leaving your feedback, we really appreciate you taking the time to do this. I'm glad to hear that you felt empowered to help customers; that's one of the things that we're most passionate about here! I'm sorry to hear that you had a bad experience with your manager. We’re committed to creating an environment where our leaders are well-equipped, and where all our team members have confidence in the processes that support them. I'd be keen to get more details from you on what shaped your experience with us. If you'd be up for doing that you can contact me directly on the email address lynne.higgins@octoenergy.com. Best wishes, Lynne Higgins Head of Operations Octopus Energy
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Glassdoor has 2,668 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.