Octopus Energy reviews

4.8

97% would recommend to a friend

(1,632 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good money is very good

Cons

Inconsistent with schedules and dates

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Octopus Energy Response
8mo
Merci beaucoup pour ton retour ! 🙏 C’est toujours appréciable de savoir que la rémunération te convient. Concernant les horaires et les dates, le point n’est peut-être pas totalement clair pour nous, mais l’équipe reste bien sûr disponible pour en discuter et mieux comprendre ton ressenti. L’échange est toujours constructif pour continuer à nous améliorer.
3.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

People are lovely and very casual environment. Can earn pay increases by specialising in certain fields instead of doing a linear path. Development is very encouraged.

Cons

Stats focused and first 6 months probation can feel very overwhelming. Once you hit a year it’s much more manageable and becomes a lot easier.

avatar
Octopus Energy Response
8mo
Hi there, Thanks for taking the time to leave your feedback, we really appreciate you doing this! I'm glad to hear that you're enjoying your work environment and that you feel encouraged to develop in your career with us. I'd love to chat more with you about the aspects of probation that you found overwhelming so that we can look to make any changes that might make improve this experience for others. Please do reach out to me on Slack if you feel comfortable doing so, or alternatively have a chat with your TL or Ops Manager if you'd rather do that. Best wishes, Lynne Higgins Head of Operations Octopus Energy
2.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Some superficial perks, such as free drinks on Fridays. Ambitious brand image and marketing presence.

Cons

Company culture is often toxic and lacks genuine support. Leadership can appear disconnected from employees’ day-to-day challenges. No proper HR department; they have a “People & Talent” team that functions more as a façade rather than a true HR function. For a company of this size, this is inadequate. Perks and benefits feel like a cover for deeper organizational issues.

Viewing 355 - 357 of 1,632 Reviews

Glassdoor has 2,656 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.