Does Octopus Energy pay their employees well?

According to anonymously submitted Glassdoor reviews, Octopus Energy employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at Octopus Energy. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Octopus Energy?

97% of Octopus Energy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Octopus Energy 4.6 out of 5 for work life balance, 4.8 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Octopus Energy?

Energy Specialist (661) , Electrician (75) , Team Leader (55) , Software Engineer (44) , Dual Fuel Smart Meter Engineer (37) , Customer Service Representative (36) , Operations Manager (36) , Smart Meter Engineer (35) , Smart Tech Specialist (28) , Brand Ambassador (24) , Customer Service (23) , Senior Software Engineer (23) , Sales Specialist (22) , Plumber (21) , Credit Specialist (18)

What are the pros of working at Octopus Energy according to real employee reviews?

"Great people and lots of areas to expand knowledge and find the right role for you" ((in 168 reviews)); "A great D&I and talent team !" ((in 88 reviews)); "good benefits and treats if you work from an office" ((in 50 reviews)); "Training is good everybody's really friendly" ((in 46 reviews)); "Good work environment" ((in 34 reviews))

What are the cons of working at Octopus Energy according to real employee reviews?

"8. Pay is low for level and quantity of work required" ((in 52 reviews)); "Low salary but thats par for the course in what are called unskilled jobs within the UK." ((in 37 reviews)); "• While the company offers equity there are no bonuses." ((in 14 reviews)); "Progression is awful" ((in 10 reviews)); "Unstructured, could be chaotic sometimes, senior management trying to do too many initiatives and ending up confusing and suffocating the juniors" ((in 7 reviews))

What are employees saying about Octopus Energy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Octopus Energy layoffs and their outlook for job security at Octopus Energy in 2026.

What are the top reviewed Octopus Energy locations?

Ascoli Piceno , Ancarano , Roma , Milano , San Benedetto del Tronto , Sant'Egidio alla Vibrata

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Octopus Energy

Octopus Energy reviews

4.8

97% would recommend to a friend

(1,622 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.6

Work/Life balance

4.6

Senior management

4.6

Compensation and benefits

4.6

Career opportunities

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 21, 2025

Onboarding

Energy specialist

Recommend

CEO approval

Business Outlook

Pros

Very Interactive Informative Fun and really expressed Octopus culture

Cons

Sometimes there is a lot of information given

3.0

Nov 20, 2025

It’s ok..

Energy specialist

Recommend

CEO approval

Business Outlook

Pros

The salary is decent for an entry level job, the office perks are nice (breakfast and snacks etc)

Cons

Customer service hell, you need thick skin. People are mean, getting shouted at and spoken down to all day on the phones. Lots of pressure from management to keep the phone wait time below 30 seconds, leaving no time for other more complex complaints/issues to get solved.

5.0

Nov 20, 2025

nmm

Sales

Recommend

CEO approval

Business Outlook

Pros

work life balance is good

Cons

benefits are good shifts are good

Viewing 313 - 315 of 1,622 Reviews

Jobs at Octopus Energy

Digital Energy Specialist

Team Leader Operations

San Benedetto del Tronto

€23K - €28K /yr

(Employer provided)

View job