Very questionable payment practices; terrible healthcare benefits
Pros
In all honesty, in three years with the company, I've found none. No sarcasm intended.
Cons
If you work overtime but happen to have a sick day/dr. appt/approved personal holiday within a two week range, NTT will not pay you, but keeps the money themselves. They refer to overtime as a "productivity bonus" and frequently adjust their payout schedule mid-year, sometimes making the two week period three weeks, with no warning. I've had coworkers lose 20+ hours of overtime for simply taking an hour's sick leave to make a doctor appointment. Health care is abysmal since the company dumped employees on an ACA type plan last year. Prescriptions that used to cost $20 now cost $400 to $500. Doctors office visits that used to be $25 are now $100 to $150. Plan members are forced against their will to use CVS Caremark rather than select their own pharmacy; CVS requires mail order deliver of most prescriptions, which often end up in neighbors' mailboxes or don't show up at all. Prescriptions that have been pre-approved for years are suddenly denied as no longer being "on formularly". Known errors in both the old (pre-SAP) and new (SAP) pay systems have caused incorrect paychecks for most of the dozen NTT contractors in my group. Recovering lost wages has taken as long as 3 months as NTT claims to be "working on the problem." The #1 priority of our local NTT office seems to be getting timesheets submitted by 5:00pm Friday, even if we are working weekends. We're often encouraged to submit time we haven't worked and then adjust the time later. Management has no idea what we do on a daily basis. In three years, my manager has never paid an on-site visit, and during a phone review, could not describe the project I'm working on. NTT exists to collect paychecks--that's it. We regularly receive emails about how well the company is doing while at the same time they slash benefits and tell us there's no room for raises. Personally, if I see one more spam email from the company about their ridiculous racing team I am going to be sick to my stomach. I realize a company must advertise, but flaunting gaudy wealth in weekly emails to employees who can't afford health care because of lousy wages is insulting.
