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      MuleSoft

      Part of Salesforce

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      MuleSoft reviews

      3.8

      54% would recommend to a friend

      (590 total reviews)
      avatar

      Brent Hayward

      77% approve of CEO

      42% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.3

      Senior management

      MuleSoft has an employee rating of 3.8 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      590 reviews
      5.0
      Oct 9, 2016

      Unparalleled opportunity to learn, make an impact, and be a part of something big

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is smart and everyone is exceptional in their role and field. Any question I have is answered immediately with an intelligent, data-driven response. The company touts "ownership" as a core value, and it's real. I and everyone I've met here feels they have a major stake in the company's success, and they pay attention to every detail. All Hands meetings are some of the most engaged forums I've experienced. People really care, and they want the company to succeed. I've also already made incredible friends and truly enjoy the people I work with and see every day. For such intense values and "never settle" philosophy, people actually don't take themselves too seriously and I'm always laughing and smiling, whether it's in my pod area or in the kitchen getting coffee. I really believe in the company's vision and product. They're doing incredibly powerful things in the market. Customers don't just believe, they are living the vision and truly succeeding thanks to the many teams at MuleSoft who make it possible. It's like one giant team instead of siloed orgs. In the short time I've been here so far, I feel like my skillset, knowledge, and overall career trajectory is lightyears ahead of what it was when I started.

      Cons

      Not so much a con as it is something for people to know—this company is an amazing opportunity for someone who is very self-driven, up for a challenge, not satisfied with the status quo, and has an insatiable quest for knowledge and self-improvement. If that doesn't sound like you, this isn't the right place for you, and that's OK. The hiring bar is exceptionally high and it's not in vain—I've honestly never worked with such intelligent people in my life, and these people get more done in a day than I ever thought possible. You'll feel like you're never doing enough and that you're not performing as well as you can. But they wouldn't have hired you if they thought you couldn't take it, so enjoy the ride and remember that this is seriously the best career opportunity out there.

      avatar
      MuleSoft Response
      9y
      Thanks for your feedback, it's incredibly important to us and we definitely want to hear your experience of the culture and processes. We did the employee engagement survey several months ago and spent a lot of time at all levels of management reading through the scores and comments--there was a lot of great feedback and we take it seriously. That is really meant to be only a start and I would encourage you to speak openly to your manager or other leaders about any feedback you have. If you don't feel comfortable for any reason please reach out to People Ops to discuss with us.
      2.0
      Aug 25, 2016

      Heroism and tons of Google's wannabes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting product and underlying technologies, fast-paced environment, generally speaking great people, and waaay above average in terms of pasion and talent for what they do.

      Cons

      Hero's syndrome: culture fosters individual heroism over collaboration and team work. Upper management has a tendency to micro-manage everything, from hiring to even tactical decisions. Company is growing very fast on sales giving the great sales team and the smoke sellers, but Engineering is not being able to keep up the pace since is not growing despites the efforts they do because of their elitism and lack of professionalism (some techincal interviewers compete with the candidates!) in hiring.

      avatar
      MuleSoft Response
      9y
      Thanks for bringing your experience to my attention. Our goal as an organization is to enable teams to be self-sufficient and self-driven, while still having enough collaboration and coordination that we don't step over each other. We are constantly figuring out the right balance to set the pattern for us to grow rapidly and remain as effective as a startup. Clearly we have some challenges there and work to do. Feedback is key to improvement, and I appreciate you calling this out.
      5.0
      Aug 24, 2016

      World-class sales organization

      Account development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Account Development team at MuleSoft is top-notch. Not a typical sales development job where you're calling down a list of companies like a robot. Training is intense but prepares you extremely well with advanced sales methodologies and info about the product, even if you've never done anything close to sales before. You are also continuously supported well beyond training with inline coaching and enablement sessions. The overall culture of AD team is supportive, energetic, and friendly, so it is a really fun environment to be a part of. Lots of great perks as well company-wide, with an annual meetup, occasional company-wide social events (happy hours, family days, rafting trip, etc), free lunches, etc. The future looks very bright with a huge market opp for the company, so excited to be a part of it and see where it heads.

      Cons

      Extremely ambitious goals for growth, so as others have said, it won't be your typical 9 to 5 job. Need to be fully committed to the mission day in and day out. There are growing pains that are typical to a high-growth company.

      avatar
      MuleSoft Response
      9y
      Thanks for your review, and I'm so glad you're learning and growing on our AD team! Ensuring the development and career growth of the team is one of our top priorities, and our hiring bar takes that into consideration for every new addition to the team. I appreciate your feedback, and please feel free to reach out to me directly if you'd like to discuss anything further. I'd love to chat about ways we can improve.
      Viewing 127 - 129 of 590 Reviews
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      ReviewsMuleSoft reviews

      Glassdoor has 681 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.