Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Massage Envy?

38% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1444) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (82) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 290 reviews)); "It is a great cause and some of the people are great." ((in 262 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 249 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 249 reviews)); "We received 3 Free Massages every month and the therapists are very nice and talented." ((in 221 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 834 reviews)); "Poor management and they dont care about their employees or their clients" ((in 632 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 252 reviews)); "if bad manager or owner it will be a nightmare." ((in 180 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 80 reviews))

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Massage Envy

Massage Envy reviews

3.1

38% would recommend to a friend

(7,408 total reviews)

Todd Schrader

42% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Dec 13, 2010

Felt more like a sales position than an opportunity to help others

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the therapists seem to be able to make their own schedules

Cons

Could be nice place to work without the pressure of sales. I understand however, that membership sales are the driving force of the business.

4.0

Sep 21, 2010

Germantown, MD location

Massage therapist

Recommend

CEO approval

Business Outlook

Pros

Friendly, helpful staff (both management and front-desk people) Nice appreciative clientele Great experience-building job - you do lots more massages on a lot of different people with a lot of different problems than you would in private practice

Cons

Low starting hourly wage little help in getting spot replacements when you need a shift off Not the place to work if you're looking for a lot of health benefits A great job isn't always rewarded by a great tip

3.0

Jul 7, 2010

Front desk sales associate

Recommend

CEO approval

Business Outlook

Pros

Employees get discounted sessions as well as some freebies. Managers have monthly goals, if goals are reached you get a gift certificate or a free session.

Cons

Having to keep a high percentage of membership sales

Viewing 7378 - 7380 of 7,408 Reviews

Jobs at Massage Envy

Front Desk Sales Associate