Overview:
*Adapting
*Covid
*Compensation
*Clients and roles
*Favouritism
*Ideas
*Leadership
*Opportunities
*Targets
*Training and development
Although Manpower was an overall good place to work for there are some downfalls to the company that have been addressed numerous times.
Manpower leadership team is very slow to adapt and doesn't always welcome new ideas, methods of working, spending, recruitment technologies, people's needs, and change in general.
Don't get me wrong, everyone in Manpower has new equipment (laptop, phone, headphones) but when it comes to advertising, merch, recruitment related products there are always barriers.
How Manpower as a company handled Covid, could have been better. After a few months, we got a 10min ergonomics online assessment to be told something that most people already knew. If you needed equipment, you had to go into the office and get it yourself, and that's it. No compensation for bills or additional real support. Everything was very top heavy, email communication to "watch out" for Covid and to be healthy, no communication or genuine, meaningful check ins from the leadership team, not even a 2 min call, there is not that many of us.
The salaries and compensation in Manpower are ok, not industry standard based on other agency salary surveys though. You don't get the same pay for same work, causing some discrepancies between teams. Different teams also get different commission structures, causing further disappointment, sole delivery gets 0%, enterprise accounts get 3% and 360 / sales get 10% - T&Cs apply.
Manpower has two complex client divisions: enterprise and 360 / sales, meaning different commission structures even though recruiters work on the same roles. This discrepancy stretches all over the business leading to unfair treatment and compensation. Sometimes there is a reason for that due to dotted reporting lines, but that is hardly ever communicated properly.
Without a doubt, favouritism is evident in Manpower. Certain recruiters, certain managers, and certain other employees receive very clear and evident favourable treatment, and rules are always bent when required.
As mentioned above, leadership team are slow to adapt to new ideas or suggestions, they're "listened" to but not acted upon. The structure to get your idea heard is very layered and even if communicated through the correct channels, ideas are forgotten about more often than not.
The overall leadership team individually are very smart, competent individuals, however collectively, looking from a recruiters perspective up, the confidence in leadership fades. There is a huge gap between recruiters, leads, management and leadership. Not just a gap in responsibilities, but gaps in communication too.
The structure in Manpower is quite flat, resulting in very little opportunities for people to progress. The leadership team like to assign people (recruiters and managers) to double jobs, spreading them very thin. However, as new business is won, new roles are sometimes created but not very significant or often.
Everyone will always say targets are high. In Manpower targets are quite high for the compensation or the work that goes into it. Also, some people in Manpower don't have targets at all and are working on the same repetitive tasks with no extra compensation or measure of success.
Focus on training and development in Manpower is very minimal. Manpower only recently hired a new T&D representative with little to no training experience or expertise. If you're looking for educational assistance, that only gets approved if the course is directly HR or Recruitment related, nothing else.