LensCrafters reviews

Complete disregard of employee's opinions. Employee is asked to provide feedback but, if the info is not what management wants to hear, then you're labelled as having the wrong belief and not being "brand right". The advertising is not effective!!!!! All of our products is starting to look alike. We keep losing experienced opticians and there's a high turnover rate. Too much attention on sales and not enough on customer care and service!!! Computers are too slow and tech support is useless!!!

Their reviews left a lot to be desired. The scale is on a 1 to 5, 1 being the worst, 5 the best. In all my years of hard work, NO one ever got higher than a 3 unless they were being groomed for managment. The highest raise I could ever get was 3%. Last year, they decided to start giving bad reviews to save money. If you got a 2 than you got a 5% pay cut, and a 1 got 10%! They trumped up bad reviews for so many of us, who for over 10 years, have had good reviews just to save some money, or to get you to quit and get someone less qualified, and underpaid in. You can't go anywhere in the company unless your friends with the manager. Meaning, you hang out with them after work, drinking, clubbing, ect. You don't need to be qualified in anything but butt kissing. Never had a desire to climb the ladder, when I work with people who were passed over for less than qualified, new people off the streets!