LensCrafters reviews

When the economy suffers, the hours suffer horribly. If you are not salary, it does not matter whether you are full time or not, your hours will be cut. If you are salary, you will work more hours than you signed up for. The company constantly reduces the hours to sales guidelines. Another downside is the pay. If you do not negotiate a good salary initially, you will not be able to negotiate for much more. The company only does percentage increases, and it is based on an annual review or title change. Once you are locked in at a rate, that is it. Unless your position changes, you will not see a significant increase. If you get hired in at a good rate, then you will not see an increase (sometimes this can go on for years). Commissions, spiffs, and bonuses are based on the store's sales, before your individual sales. Regardless of if you are actually a licensed optician (dependent on the state), or hold national certifications only (in a non-licensed state), you may feel like a glorified sales person. The clinical part of the company has been taken out. This is fully retail now. This company's motto used to be to make LensCrafters the best place to work. It has long left the top 500 list for that. No matter what you do, the upper management will want to know what else you can do. This job is surrounded around selling, selling, and selling more. The goals are, at times, seemingly unobtainable. If you love to sell, and you are good at negotiating good pay initially, go for it! But be aware...this company has a minimum to maximum pay range! You make more if you did not start there, and obtain your certifications and licenses, or if you have experience in this field walking in. In other words, you can't stay under your mother.

The management is barely capable of doing their job. If you're part-time, you are not guaranteed any amount of hours, except for eight hours within a 13-week period. The management has too much of a "closed-door" policy that invites gossip and distrust among fellow workers. They explain it away with "the confidentiality clause." When I say "distrust," it means I don't trust the management. The distrust is fueled by the management's hypocrisy. One day they'll write up an associate for being late, and the next day they stroll in thirty minutes late for their shift, taking advantage of their salaried status. There is hardly any room for advancement in the company, especially if you're a lab tech. Either you're the lab tech or the lab manager. If you happen to have become a lead tech, you're doing the work of a lab manager but not getting paid for it. Forget about becoming a lab manager because there is probably some other person who's been at this longer than you have, and has deluded themselves longer than you that they could get the position. The machines are always in need of cleaning up and maintenance. Of course daily maintenance is part of the job -- that's understandable. But even the lab manager doesn't always know what to do when certain things break. It seems it's too much trouble or too much money to get things fixed in a timely manner. It makes it feel like we're working too hard for too little.