Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 156 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 105 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 154 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Commission is low and only eligible when goal is met" ((in 60 reviews)); "managment does not care about employees only care about the goal" ((in 20 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Mar 4, 2010

Horrible management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

One free pair of glasses each year. Good benefits and co-workers.

Cons

Inconsistant pay.horrible raises.They do not like to promote within.Really bad management.High pressure sales.weekend/holiday work required. Hours often cut.

2.0

Feb 3, 2010

Lab Tech

Lab technician

Recommend

CEO approval

Business Outlook

Pros

Commission coupled with hourly rate, reasonable hours and paid time off, relaxed atmosphere & free eyewear annually with no limitations or euqivocations.

Cons

atrocious pay, blatant disregard for company policy by senior management while junior staff must stick to the rules, minimal room for advancement and meager benefits packages.

2.0

Jan 27, 2010

Can't see the writing on the wall!!!!

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

It's a job!!! Fr ee annual eye exams. Free eyeglasses (1 pair annually). Knowledge gained by working with experienced doctors of optometry.

Cons

This company can't see what's happening in the real world!!!! Lots of attention is focused on the latest and greatest "culture shift". What actually needs to shift is the focus to bringing customers into the stores. Focus on having quality products and giving quality customer care. Don't focus solely on sales. Focus on being competitive with both pricing and with products. Carry products that customers are looking for, not just what Luxottica manufactures. Hard working experienced employees are slowly but surely being pushed out the door because of frustration caused by lack of pay and lack of hours. What's left behind are inexperienced and sometimes ignorant sales people who don't know a thing about quality eye care or eyewear!!!! Lenscrafters is no longer the best place to work!!!!

Viewing 2605 - 2607 of 2,633 Reviews

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