Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 156 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 105 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 154 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Commission is low and only eligible when goal is met" ((in 60 reviews)); "managment does not care about employees only care about the goal" ((in 20 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 25, 2010

lenscrafters is a good job but you will never get rich working there

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good place to work over all but you have oppertunity to progress through your journey of optical empoyment, you can enter with minimun or no experience in the field and will be trained for the job

Cons

as it is a good place to work, i find it is more of a company you use to get the experience you need to get into another company that actually pays you what you deserve

2.0

Jul 7, 2010

I used to be proud to work at LC, Now it is just another chain.

Licensed optician/sales supervisor

Recommend

CEO approval

Business Outlook

Pros

the associates you work with and the benefits.

Cons

New management is not optically trained AT ALL! If they can't take a seg hight or a pd correctly and don't know the difference between a vertext diistance and panoscopic tilt they shouldn't be in the business. There is NO training anymore in optics. If you can enter data you have a job. They cut your hours so badly there is only one real optician at any given time and they have all the dispensind/adjusting work so they can't possibly meet their goals! Also if they are the only ones with the codes to authorize a sale or a return and they are always busy with a dispence how are they supposed to walk over to each associate that needs to be authorized! They end up yelling their code accross the store because they can't be in two places at once then they get FIRED for breach of security! The C2 culture is a joke. If I wanted to memorize a bunch of brainwashing mantras I would have joined the military. This will not make people sell better. It only adds unneeded pressure to over stressed employees. Get a grip LC, If you want us to sell more product get the advertising department in gear and get more folks into the stores.

2.0

Jul 2, 2010

Bleh, company going downhill, not what it used to be

Certified optician

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling, thats about it. Oh, and you will get a good laugh every time they implement a new program, which is every year without fail.

Cons

Too many to list. Regional mgt is out of touch and some GM's shouldnt be in their job.

Viewing 2596 - 2598 of 2,633 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Stati Uniti d'America

$18 - $26 /hr

(Employer provided)

View job

Sales Associate LensCrafters