Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 154 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 98 reviews)); "Flexible hours and store discount" ((in 87 reviews)); "Coworkers are great and nice" ((in 69 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 64 reviews)); "no training for new employees;not enough hrs provided to adequately staff store; know" ((in 61 reviews)); "Commission is low and only eligible when goal is met" ((in 61 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,634 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Jul 14, 2024

Tech

Lead technician

Recommend

CEO approval

Business Outlook

Pros

The discount it pretty great

Cons

Work environment is terrible, little to no room to get a raise.

4.0

Jul 9, 2024

Pay

Store manager

Recommend

CEO approval

Business Outlook

Pros

They pay well for outside hires , internal promotions are capped at 10%

Cons

Salaried pay and they will work you to the bone

4.0

Jul 8, 2024

Great job

Licensed lab manager

Recommend

CEO approval

Business Outlook

Pros

Pay, growth, and environment. Team was very close-knit.

Cons

Raises have stagnated and company cuts hours.

Viewing 256 - 258 of 2,634 Reviews

Jobs at LensCrafters

LensCrafters - Licensed Optician

Sales Associate LensCrafters

Omaha, NE

View job

Sales Associate LensCrafters

Mayaguez, PR

View job

LensCrafters - EyeCare Advisor

LensCrafters - Assistant Manager