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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Aug 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits -- free eye exam and glasses every year, health insurance even for part-timers. Very supportive of time off and flexible with hours.

Cons

Ridiculous hours to sales guidelines -- I eventually had to file for unemployment and then transfer to a different brand of the parent company. I wasn't given ANY hours for three months because my manager "simply didn't have them" -- all while hiring three new people on because our regional told them to, and giving casual part-timers (people who work every 3 months just for the free glasses) many hours. I was hired at an expectation of at least 20 hours a week.

1.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Free Eyewear, friendly associates, and

Cons

I went from full time to part time because there was not enough hours. No matter how much you sell its never enough. I was out on disability and when I came back I had restrictions on the number of hours I could work and was told the schedule is up if we alter it you lose more hours. The company no longer cares about their employees they just want sales and they don't care how they get them.

2.0
Aug 9, 2010
Recommend
CEO approval
Business Outlook

Pros

I started as Lab Manager in 1990. Loved the company in the early years and believed in corporate policies and the "original" core values. Dave Brown was the CEO back then, and he understood what it takes to value your employees. Most upper management positions were filled with optical people that understood the reality of life in a store. Pay was decent and I loved the "each store a seperate business" approach to store management. Those days are looong gone.

Cons

Politics have taken over and no longer is meeting (or exceeding) your goals a good way to keep your job. My store received an exceeds standards rating for 2009 and yet I was deemed not "brand right" under the new cultural belief system. I was woking on a great career, won many awards, had major influence on many initiatives, attended Field management basic training and fully intended to work myself into retirement. The good people, the ones that really cared about the company and it's associates are leaving in droves. I don't recommend Lenscrafters to anyone looking for a career position. They just don't exist unless you can tolerate playing games.

Viewing 2575 - 2577 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.