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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Jun 5, 2011

Wearing Thin

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best in the business of making glasses.

Cons

Accountability for years of eroded business is pushed downward. Big company woes - appeal to shareholders is #1. No longer a growth company and fun has all but disappeared.

1.0
Jun 4, 2011
Recommend
CEO approval
Business Outlook

Pros

It gave me a new part of retail management to explore and opened doors for possible new career opportunities with other optical companies should I choose to leave. The harshness of the lack of training as a new general manager has actually forced to teach me everything about optics whether I wanted to know or not!

Cons

To be successful in this industry, your IQ needs to be over a certain number. Knowing that, upper management still treats you like you are riding the short bus to school. They way they speak to you and treat you is demeaning and I have to be forced to put on a brave face for my staff so that I can spare them the pressure and headaches I am receiving. They have cut out middle management on a store level which forces me to work more without getting compensated, spent so much money rolling out a training last year that they did away with this year but they treat me like garbage if I order too many supplies, hire inadequate RDO's that could care less about optics and quality, hire a VP that came from a major company that went bankrupt... the list goes on. Decisions on a corporate are inconsistent. Whoever is in a room making these decisions for us as a company must have Attention Deficit Disorder or suffer from halucinations.

1.0
May 24, 2011

A total waste of 10 years hard work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They will reimburse you for your training

Cons

Your best is NEVER good enough. Constantly raising sales goals ( yes customers we have sales goals) to amounts that can never be reached unless you push merchandise and un-needed add on to the customer. When we adapt to new goals and ways of doing things BOOM it changes again....

Viewing 2542 - 2544 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.