Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 166 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 91 reviews)); "Flexible hours and store discount" ((in 86 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews)); "Commission is low and only eligible when goal is met" ((in 57 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 14, 2011

ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Job security and fun environment

Cons

pay and no time fro breaks

1.0

Jun 12, 2011

In many ways it tears me apart

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a very positive experience to connect with so many different people, from different cities, states, and countries. It's like a hub of friendship with customers, patients an fellow associates. To truly go above and beyond day to day with fellow associates provides a redeeming sense of importance to what we deliver as a team. That, to me, is the best part of working for Lenscrafters.

Cons

I think the Cons start at the top of the organization and work their way right on down to Regional management. If they weren't so focused on making "OUR" company such a pretentious place to work, our customer's might feel more welcome to a family oriented environment that is geared "their" needs and not the needs of shareholders. Profit is placed at the highest point of the pyramid by sacrificing the many good people who have been "moved to term(inate)" because their training was sacrificed from the onset. When you take the time and effort to properly train your associates it reflects in the overall aspect of your business. Thus lack of adequate training reflects lack of positive results. Great Job Upper Management! you've literally managed to miff up a great company for a whole decade. Wonder how long it will take you to be "moved to term"?

1.0

Jun 7, 2011

Was a great company, now I would not refer anyone to work at LC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is solid in the industry with benefits that match other companies. Depending on the leadership around you, going to work can be OK, but very much a roll of the dice.

Cons

Very much a who you know verses how hard you work and what you know. I have seen so many good people give up, leave, beat down that I would go out of my way to make sure anyone I know would not work for Luxottica. The company cares way to much about the bottome line and should you as an associate miss a month on your goals, your on an action plan. Upper management and HR work very hard on getting people out and your longitivy is only as solid as the upper management's opinion.

Viewing 2539 - 2541 of 2,633 Reviews

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