Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 166 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 91 reviews)); "Flexible hours and store discount" ((in 86 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews)); "Commission is low and only eligible when goal is met" ((in 57 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 17, 2013

Lab Tech/ Lead Tech/ Lab Manager

Lead lab technician

Recommend

CEO approval

Business Outlook

Pros

Work is usually straighforward. You know what is expected of you as they use targets and goals to guide your work. If you are detail oriented, like working with your hands and can think fast it can be a rewarding job. You feel like you are making a difference for people, especially when you create free eyeware for people who need it.

Cons

Not alot of variation, you encounter the same problems often. Day to day it is very much the same. Time is of the essence in a very delicate process and this can lead to frusteration when techinical problems arise.

2.0

Apr 15, 2013

Definitely Not a Positive Workplace Experience

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Work Schedule Flexibility. Ability To Learn On The Job.

Cons

Totally focused on sales and not on customer service. You're only as valuable as last weeks sales numbers. Poor management and poor follow through by management. Again, all they are interested in is sales numbers and statistics. Low employee morale. I overheard our General Manager (GM) discussing on a conference call with either Regional Management or Corporate discussing how our fellow employees complaining about not be schedule enough hours and he said, "If they want more hours they are going to have to sell more." Does that tell you anything? I would never consider a meaningful career with Lenscrafters (Luxottica). They don't pay very well in comparison to other optical retail companies. They also hire non-Licensed Opticians as management. They also spend a great deal of money on floor displays while not compensating employees.

4.0

Apr 4, 2013

I love glasses

General manager

Recommend

CEO approval

Business Outlook

Pros

Discount/free pair Helping People Good pay Fashion OneSight

Cons

Micro Managed PlayBook Outdated technology No Training

Viewing 2530 - 2532 of 2,633 Reviews

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