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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Aug 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Pros are flexible working hours, good benefits, and a free pair of glasses every year. As a student, I can go to class during the day, and pick up a shift in the evening. It allows me to pay my bills, and after working there for seven years, I'm making a very decent wage for a retail job.

Cons

Upper management changes regularly, so the course of the company is constantly changing. Every year there is a new sales pitch designed to get every person in the store buying everything every time. The focus when I started was on providing good customer service and a high-quality product. The quality is still there, but hours are constantly being cut, often with very little warning, rendering quality customer service difficult if not impossible during peak hours. Further, it is hard to stay full time with such hours cuts, so even though the benefits are really good (health insurance premiums are low while the insurance is great), it is really hard to earn the 30 hours per week minimum necessary to be full time, unless you are a manager. When you are in management, expect a small salary increase.

3.0
Jul 23, 2013

It was a great experience to work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gain a lot of experience working with patients and eye exam equipment

Cons

Nothing too bad, other then the daily run ins with upset customers

4.0
Jul 6, 2013

lab technician

Recommend
CEO approval
Business Outlook

Pros

Excellent manager...good place to work for and possibility of growth but that depends on a lot of factors...good enviroment though..and nice people to work with

Cons

not much growth...sales...and that is really all i can say..not much more...

Viewing 2521 - 2523 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.