I was currently an employee of another Luxottica chain and transferred to Lenscrafters from there. I applied for a retail managers position which slowly was renamed a supervisor position which then turned into a key holder and by the time I actually transfered to the place I found out I would only be an eye wear consultant (the lowest position), The transfer process was horrible. I could not get a straight answer from anyone. I even drove up 4 hours to have a face to face interview only to find out the manager was no longer there and nobody bother to call me and tell me so. I should have read the signs and steered clear of ever working for this company. I honestly cried the whole first week I was there because I was treated like an idiot from the get go even though I was a manager working in optics for 10 months prior and had vast knowledge of the optical industry. I was always in the top for sales at my old store and as soon as I started at lenscrafters I was already surpassing the other associates in total sales. HOWEVER my "multiples" and "suns" were not up to their expectations so instead of saying thank you for the $10,000 in sales this week I was came down on because of my multiples not being up there, even though I wasn't the only one. I did not feel welcomed in that store. It took about a month before the associates and managers warmed up to me and I started to feel like I was part of the team. At that point I had taken a back seat and tried to stay under the radar so I wouldn't be called out again. This has been by far one of the worst jobs I have ever had. Many days I would dread going to work as many of the associates there also felt. Its hard to have motivation when the rest of the staff is absolutely miserable too. Not to mention the customers there that eat you alive because our outside labs have messed up a job and now its your fault even though we have no control over it. I know that most of the associates at this location are currently looking for other employment because everyone is so miserable. Now the company is cutting hours and we are being forced to take lunch breaks if we work the minimum hours even though in the handbook it states over 6 hours u take a lunch break. Everything they do at that place is unethical and they will do anything to save money.
