Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 170 reviews)); "Starting pay is good for most people" ((in 167 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Coworkers are great and nice" ((in 67 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 57 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 82 reviews)); "Long hours and always understaffed" ((in 79 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 4, 2011

Tough but rewarding career.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay and benefits Lots of growth opportunity within the Luxottica organization We carry very good quality products Great technology advancements within the optical industry

Cons

Hours are unstable if you are an hourly employee. The company is gearing more toward hiring many part time associates working 4-6 hour shifts rather than full time associates working 8+ hour shifts.

2.0

Nov 30, 2011

In Q4 there is not support from higher ups

Lab manager

Recommend

CEO approval

Business Outlook

Pros

Free pair once a year and monthly bonuses if you make plan.

Cons

Uncertainty within the company as a whole.

3.0

Nov 29, 2011

Not enough money!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free glasses, flexible schedule, hands on experience ,It feels great when you can help someone see better with their glasses.

Cons

Unrealistic expectations of sales associates. They tell customers they can return glasses for any reason then you are held accountable for returns. Not enough time for training. Staff learns the job then leave because of low pay. Few full time positions, part time keeps the company costs down. When the store is busy it is hard to take any breaks, not even a thanks from management.

Viewing 2512 - 2514 of 2,634 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters