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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Apr 16, 2015

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and training were very goof

Cons

Unorganized store management and communication between retail and dr offices

1.0
Apr 12, 2015

Sales Supervisor

Recommend
CEO approval
Business Outlook

Pros

Good base pay plus commission on each sale of glasses

Cons

Constant and unrealistic pressure by area management to meet or exceed sales quotas. We got emails and faxes literally a dozen or more times per day asking about shift sales update and with questions as to why are numbers were not what she expected them to be. These some times came in the middle of a snow storm when of course no one is out on the roads let alone shopping for new glasses!

4.0
Apr 10, 2015

Bright Future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Current plan shows a lot of promise as they are taking line level feedback while updating the tools to allow for a better experience.

Cons

Mixed messages from corporate at the start getting much better now. Slow pace, labor cuts are expected and painful for full time employees when they do happen.

Viewing 2401 - 2403 of 2,634 Reviews

Glassdoor has 2,669 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.