Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 178 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 95 reviews)); "Flexible hours and store discount" ((in 86 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 149 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 58 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,634 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jun 26, 2015

Sales Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team is very friendly, willing to teach.

Cons

I can not think of any.

4.0

Jun 20, 2015

Really care

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Recently went to the (paid) onesight summit. I feel like the company really cares about helping people see better but unfortunately like everything the best is the most expensive so people think the employee is after the commission...and some employees are, unfortunately...but u will still be getting the best. The equiptment used is the best, from what patients tell me. And theres mostly always a sale or promotion to help with the sale.

Cons

Some employees give us a bad name since there is the retail portion of the job and sales goals to meet I feel some employees forget we are here to help them make peoples lives better.

4.0

Jun 15, 2015

Work

Retail manager

Recommend

CEO approval

Business Outlook

Pros

Great exam benefits, wonderful customers and a lot to learn!

Cons

Some people fail to understand that this is actually a doctors office.

Viewing 2371 - 2373 of 2,634 Reviews

Jobs at LensCrafters

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Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

San Juan, PR

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Sales Associate LensCrafters

LensCrafters

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