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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)
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Alfonso Cerullo

37% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Dec 4, 2015

Lab Tech

Recommend
CEO approval
Business Outlook

Pros

Loved the people, pay was decent, work was challenging (time constraints) but rewarding (bonuses when breakages were low) I personally enjoyed surfacing lenses and inputting paperwork.

Cons

I feel like I could have used more training, but all in all I enjoyed my work

1.0
Dec 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great place to break in the business at entry level with lots of on the job training.

Cons

Lies to customers in order to obtain sales projections. Forges paperwork that hurt the customers file just to keep up with RTFT score

1.0
Dec 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Implement new technology and training continually, tries to make itself look like a company that cares about customers.

Cons

Claim "empowerment" but micro-manage associates to death, terrible rewards/commission structure, no opportunity for growth, long hours with low pay

Viewing 2311 - 2313 of 2,634 Reviews

Glassdoor has 2,669 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.