Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (264) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 160 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 93 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 85 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 64 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,632 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Mar 12, 2018

Too much

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Help with school. Positive company.

Cons

I can’t tell you the last time they came out with something that makes our life’s easier just HARDER. We have to manually track our goals and have no visibility into how we are doing because they took our dashboard away with no eta on returning. Upper management still expects you to know where you are at at all times which is impossible. I’ll know after spending 2 hours on a day that I come in early doing the math manually. To much micromanaging from above. Too many goals/KPIs I miss the simpler times when it was just about $$$. It’s hard to motivate Emmy employees when there is always something we ARENT hitting.

1.0

Mar 30, 2016

Eh... Not very associate minded.

General manager/fmbt

Recommend

CEO approval

Business Outlook

Pros

The ability to think outside of the box, I ran my store as if it were my business. Great customers and the freedom to build your own team.

Cons

Could care less about the well being of the associates that work like dogs for them. Results do not matter as much as they should, the reward is minimal. It is ALL ABOUT WHO YOU KNOW. Turns over executive management far too often. Loss Prevention is suspicious about anyone who preforms well. I was investigated several time and they never found anything. It is crazy! They want you to fail, at least in the SOUTH ZONE! I DO NOT RECOMMEND THIS COMPANY! 5 years of my life and the best, most happy day of my life was the day I quit and took my entire staff with me. You deserve better.

1.0

May 19, 2015

horrible

Licensed general manager

Recommend

CEO approval

Business Outlook

Pros

Optician license reimbursement, continuing ed paid for. Onsite lab is great for customer service emergencies (broken or lost glasses emergencies, etc)

Cons

no work life balance, not interested in professional opticians - want retail sales people (ie. Victoia's Secret, Limited, etc.) was actually TOLD this by regional manager. unreasonable goals, training consists of hard sell disguised as latest technology

Viewing 19 - 21 of 2,632 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Stati Uniti d'America

$18 - $26 /hr

(Employer provided)

View job

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters