Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 166 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 91 reviews)); "Flexible hours and store discount" ((in 86 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews)); "Commission is low and only eligible when goal is met" ((in 57 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Apr 11, 2019

Don’t expect to feel valued

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The only pro is that it’s easy work and your coworkers are in it with you

Cons

Wages Being under valued Poor communication

3.0

Apr 7, 2019

Corporate pros and cons

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Access to great learning material Always something knew to learn Competitive pay

Cons

Stressful high paced job Rules and regulations constantly changing, just when you get one system in place they want to change it again. Typical corporate buerocracy.

2.0

Mar 23, 2019

Not a Career

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Good for casual part timers

Cons

The pay is too little for the amount of skills your required to have, optic and sales. Required to work every weekend Required to meet sales quota every week, and if your store makes it you get a lousy $3 per unit you sold, if store doesn't make it you get $.50. Working hours are not consistent enough to make a decent living. The company doesn't give any incentives when store makes monthly goal. You are better off working at a doctors office , you don't have to worry about goals and daily pointless training.

Viewing 181 - 183 of 2,633 Reviews

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