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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
1.0
May 28, 2016

Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you work in the Optometrist's office, you may gain very valuable clinical experience that could add excellent experience to your resume. They hire in the doctor's office with no prior clinical experience.

Cons

Low pay, especially for a Doctor's technician. Manager expects that you fill out patient history, administer preliminary eye examination, and clean equipment all while working the floor in the Lenscrafter's store. Only good if you're young and need some money and work experience before moving on to another fulfilling career path.

1.0
Apr 4, 2016

Actions Speak Louder Than Words

Recommend
CEO approval
Business Outlook

Pros

After one year of employment and every year on you anniversary you get a free pair of glasses.

Cons

Pay is VERY low for optical. They try to off set if with their benefits but for one, their benefits are not that great. Two, they are cutting back to have very few full timers who would even get benefits. No training. I wish I was kidding but I'm not. Most employees on day two are helping customers and almost all employees hired have no optical background. You cannot have a life and work there even at a causal time status. If you want to work there you have to work when they want how much they want and if you can't, they let you go. They end all their emails with #people matter, but it's only a tag slogan. They don't mean it. If they did they wouldn't keep lowering commission every year. All they care about is the bottom line. Now they can put glasses out with scratches on them as long as they think customers won't notice. This is company with no integrity. Would never recommend.

3.0
Mar 20, 2016

So-So

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like that I'm able to have fun when I'm at work.. It's nice that they provide on the job training for those with no optical experience.

Cons

There's not a whole lot of room for growth. It was also very upsetting when the commission structure was changed. Over the years, it's been on a downhill trend. Every time requirements change, we are given less and less.

Viewing 112 - 114 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.