Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 173 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 101 reviews)); "Flexible hours and store discount" ((in 82 reviews)); "Coworkers are great and nice" ((in 69 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 151 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 88 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 63 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 53 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 19, 2025

Great Company

Optometric technician

Recommend

CEO approval

Business Outlook

Pros

Great company to learn with

Cons

Work schedule was not consistent

3.0

Jun 12, 2025

Sales forward, less optical

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Quickly learn insurance, very willing to train you and pay for licensing, learn about many different brands. Employer benefits are usually worth it as glasses are unaffordable through this company without it

Cons

KPIs are incredibly unachievable. Every year the sales goal is anywhere from 150-200% increase from previous year. Not a lot of hands on training, just a lot of slideshows to quickly give you the jist of what to do and to really become a good optician, you must spend many years in this field with lots of failure instead of steady guidance from above as the turnover is high so most don't know the depths of optics as they should but man, do you really know how to sell different brands by typecasting people

4.0

Jun 10, 2025

Okay sales job

Apprentice optician

Recommend

CEO approval

Business Outlook

Pros

Fun team to work with, friends and family discount, work with multiple groups of people

Cons

Pushy sales, long wait times

Viewing 100 - 102 of 2,633 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters