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      LensCrafters

      Part of Luxottica

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      LensCrafters Store General Manager reviews

      3.4

      68% would recommend to a friend

      (9 total reviews)
      avatar

      Alfonso Cerullo

      Not enough data to show CEO approval

      21% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      5.0
      May 1, 2015

      Amazing and empowering as someone looking to truly "own" the business

      Store general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company puts the customer first, letting you uncover the needs of your customers rather than pressure sales. Good benefits Great pay Bonus structure is awesome Upper management all the way up to president listens and reacts based on store feedback. Great training program Opportunities for advancement if you're interested. Amazing leadership throughout organization.

      Cons

      At times payroll is not adequate to cover need of patients.

      4.0
      Feb 17, 2015

      Great Company to Work For

      Store general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      opportunities for advancement (as long as you are driven), good technology, I Love the new leadership for the company, great benefits, embraces a culture that put the customers and associates first, great products, great culture of creating knowledgable associates, great pay (base+commission+bonus)

      Cons

      Hours for the stores, Commission/incentive structure, some stores need updates to remain competitive with "boutique" retailers for our higher end customers

      4.0
      Jan 23, 2015

      Great place to start or grow your career

      Store general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      LensCrafters really focuses all of their attention on the customer. Making sure the customers look and see their best is really what the company is about. There is a very well thought out, tested and measured sales process that helps associates to know what to ask, how to ask it and why the information is important tot he customer.

      Cons

      It is difficult for general managers to have work life balance as they are the only salaried workers in the retail store and the company very strictly monitors store payroll hours so the GM is the only one eligible to work longer shifts or extra days in high demand times.

      Viewing 7 - 9 of 9 Reviews
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