Poor management. If something goes wrong with a customer's order, management makes you deal with it.
Money hungry. Weird commission system.
Customers can treat you like garbage, and management won't console with the customer, because the customer is more valuable.
Depending on your management team, they are either hovering over everything you do, (They literally plan out every minute of your day.)
Or, they aren't scheduled at all, and you fend for yourself.
Scheduling is weird, one day on, one day off, repeat, or, 5-7 days in a row..? Okay.
This company is so disorganized, it constantly loses peoples' eyewear. Or, the lab does double check lenses, so they send us crap ones, which in turns makes customers even more angry. Angry customers = angry employees = management goes crazy.
Taking the exams can be a little rough, especially if you have no optical background. Each test cost $300, and they only reimburse if you pass the 100 question exam the first try, but good luck.
Lastly, on top of all the other responsibilities you have as an apprentice, and a sales associate, you are also a janitor. Yay.
