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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Mar 11, 2013

too much drama, too much stress very little pay off

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

base pay is good. you get commission if the store sales goals are met. its one big pie and everyone gets a piece. you also get doctor spiffs from selling add ons from the dr's side.

Cons

too much drama. the whole team has had issues with one associate and only because they were selling alot issues were not met from management until it escalated to an extreme point. and even them not much change. too much stress to sell add ons to customers. sales goals have to be met or your hours are cut. wrong people in management. alot of empty promises of moving you up...never happens no matter how hard you work.. you're better off getting a job at a private optometry and theres no stress. better pay too. alot of associates start at lc and then get a real optician job.

1.0
Jan 31, 2013

Another Wal-Mart

Recommend
CEO approval
Business Outlook

Pros

Absolutely none other than the experience of working with people and optics

Cons

Outdated equipment at most stores, retaliatory management, bad pay and management will make sure you don't receive benefits, I know because I was a manager and was told to keep my employees under "full-time" hours because 13 straight weeks of working less than full-time hours automatically places you in part-time status and employee would lose benefits

2.0
Mar 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Making a difference in peoples lives Helping people to see better Lots to learn

Cons

Constant payroll cuts/reductions Layoffs to reduce average wage despite making money hand over fist Terrible upper management Archaic systems for such a high tech environment No inventory access/control Poor decision making by senior management

Viewing 67 - 69 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.