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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)
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Alfonso Cerullo

37% approve of CEO

39% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

This position would be an ideal opportunity for a college student to consider. The total pay (base+commission+spiffs) compares favorably to most other retail outlets. After each yearly anniversary everybody is awarded a free pair of glasses. The coworkers and store management team was incredibly friendly and responsive to the needs of their front line associates. There is a considerable amount of flexibility in the scheduling for a part-time employee. Overall, it was enjoyable to interact and converse with the customers while simultaneously meeting their needs through our products and services.

Cons

The equipment in both the lab and the point of sale systems malfunction far too often, which is extremely frustrating to employees and customers alike. It seems there are never enough hours allocated to the store management team to properly meet some very high expectations.

3.0
Jun 14, 2016

Retail Manager

Recommend
CEO approval
Business Outlook

Pros

Decent pay rate and benefits. Great place to grow and have a career. Good discount on glasses. You can even use your discount at our sister companies. Free annual eye exam and free pair of glasses once a year.

Cons

Hard to have a life outside of work because you must be available most nights and weekends. Upper management changes a lot so you have to be prepared for changes in how the company wants you to conduct business at your store.

Viewing 565 - 567 of 2,637 Reviews

Glassdoor has 2,672 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.