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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,635 total reviews)
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Alfonso Cerullo

37% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Feb 26, 2018

Eyeware Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

LensCrafters has very flexible scheduling, when I was a student they seamlessly worked around my availability unlike other optical companies and let me have large amounts of time off for things like month long international missions trips. Very little workplace drama and it's very high energy. It's and interesting mix between medical and retail.

Cons

There is very little upward movement. They do not promote from within or have anything in place to cultivate upward movement for prospective leaders. Making commission almost never happens, even in the busiest store in the whole state of Michigan and several surrounding states. On average 50 centers per pair of glasses sold is laughable, it shouldn't even be called commission. There are no yearly reviews based off of performance to increase pay. You just end up being stuck with what you were hired in at aside from a "cost of living" raise which is about 23 cents an hour.

1.0
Feb 25, 2018

Terrible company

Recommend
CEO approval
Business Outlook

Pros

Literally can not think of one. Helping customers see is fun but not when it takes the lab 2 or 3 times to get the order right.

Cons

No work life balance. They only care about numbers and metrics. New lab process is a nightmare, takes almost a month for some glasses to come in. No support from upper management.

1.0
Feb 22, 2018

Store Market Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits: pension, 401K, complementary pairs, friends and family discounts.

Cons

Grossly incompetent upper management, hiring grossly incompetent store managers and micromanaging the grossly incompetent associates.

Viewing 496 - 498 of 2,635 Reviews

Glassdoor has 2,670 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.