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LensCrafters

Part of Luxottica

Is this your company?

Terrible company - Store Manager LensCrafters Employee Review

1.0
Feb 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Literally can not think of one. Helping customers see is fun but not when it takes the lab 2 or 3 times to get the order right.

Cons

No work life balance. They only care about numbers and metrics. New lab process is a nightmare, takes almost a month for some glasses to come in. No support from upper management.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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