Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 174 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 158 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 98 reviews)); "Flexible hours and store discount" ((in 77 reviews)); "Coworkers are great and nice" ((in 71 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 147 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 88 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "no training for new employees;not enough hrs provided to adequately staff store; know" ((in 61 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 58 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

36% would recommend to a friend

(2,635 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,635 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Jul 25, 2018

This company hasn’t been run well since 2010. I wish I had left sooner

Lab manager

Recommend

CEO approval

Business Outlook

Pros

Pay is decent,some tenured people left

Cons

Upper management, high stress, favoritism, they will hirer any idiot off the street even for management

1.0

Jul 16, 2018

Want more for less

Lab manager

Recommend

CEO approval

Business Outlook

Pros

Salary is decent, that's about it

Cons

Everything else. Constantly cutting hours, constant changes in vision, mid and upper management. All about money, not patients...

5.0

Jun 30, 2018

LC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free pair of glasses each year Employee discount and Employee Appreciation Sales

Cons

Sporadic hours High prices, even with employee discount.

Viewing 478 - 480 of 2,635 Reviews

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