Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 157 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 66 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 147 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 59 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,636 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Aug 8, 2023

It's okay

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Learn some cool stuff about how the eyes work and you get to help people see.

Cons

The pay is a joke.

4.0

Aug 2, 2023

Good

Store market manager

Recommend

CEO approval

Business Outlook

Pros

Pay was good with monthly bonuses and discounts were great.

Cons

Upper management was out of control.

1.0

Jul 30, 2023

Stay away

Store market manager

Recommend

CEO approval

Business Outlook

Pros

To see people who work hard everyday with you

Cons

Things started as soon as got hired and I understood the make such a huge mistake to accept this role. There is a lot of things and I read some comments and they are so true. Haven’t meet with any store manager who is happy or motivated. We are all desperate and exhausted, super unprofessional Regional Manager approach, Beware you will get call out any teams call or caps on mail chains because RM needs something urgently while your associates hours cut and you are running store with one associate and you have to pre testing, welcoming patients. It’s literally worst place you wish to work for.

Viewing 448 - 450 of 2,636 Reviews

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